Terms and Conditions

  • Once you have booked, you will receive a confirmation email.
  • In the walking tours, children under 8 are free of charge.
  • Routes and activities begin on time. Please arrive 5 to10 minutes in advance to the meeting point.
  • Unless we communicate otherwise, routes and activities shall not be suspended by rain.
  • Once purchased your ticket, no returns will be accepted.
  • Date or time changes are allowed if done at least 72 hours in advance and depending on guides’ and/or activites’ availability.
  • ENCULTURARTE reserves the right to change or modify the route or activity, if necessary for its development.
  • In case we are forced to cancel a route or activity, the amount of the ticket will be refunded.